Client Stories

Brett

Complexity Untangled

A Place to Call “Home”

Brett’s homelessness began in Los Angeles five years ago after being struck by a vehicle and seriously injured. Medical debt and job loss resulted in an eviction. He moved, unhoused, to Phoenix. Last year, Brett met Chris, a compassionate neighbor-turned-friend who offered to accompany Brett to Key Campus. His case was “a complicated knot to untie,” says Charlie, Interim Outreach Manager for Keys to Change. The quest to untangle that knot included a staff drive to Los Angeles in pursuit of name change documentation. This is one example of the extraordinary lengths Keys to Change will go to advocate for our clients as they navigate the complex social services system.
Brett
Brett with Tyler and Charlie

Determination

Thanks to Brett’s determination and a true community effort, he now resides in an affordable housing community through Key Campus partner A New Leaf. With furniture donations from Deseret Industries and some muscle from the Keys to Change Operations Team, Brett moved into a fully furnished apartment.

Brett has a place to call home for the long haul!

Move-in Day Video

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Harold

Harold

Finding Peace

Harold came to Arizona looking for peace. Along the way, he found something he had been missing: for the first time in a long time, Harold felt heard.

Jerman

Jerman

Jerman’s Journey

When Jerman lost his son, he lost it all. He set off across the country in search of peace. 13 years later, peace is within reach.

Diomer

Diomer

1,500 Miles to Home

Diomer was homeless in Phoenix with his dog Rocky. He had a job and housing waiting for him in Washington State. The trouble was getting there – together.

Be The Relief

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Phoenix, AZ
3:32 pm, Sep 16, 2026
temperature icon 81°F

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