McQuaid Mission
The McQuaid Mission is a monthly local news segment produced by The Social Television Network (STN) highlighting local solutions in housing and homelessness. Keys to Change co-produces the segment in Mike McQuaid's honor. The goal is to create compelling content to raise awareness, engage curiosity, and inspire compassionate action from our neighbors across the Valley.
Hosted by STN and Keys to Change CEO Amy Schwabenlender, the show is part of a broader strategy to raise awareness among the business community through frank discussion and engaging storytelling - just like Mike.
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Episodes
Season 4
6/4/2026
It Happens at STN | Season 4, Episode 10
Driving Systems Change
LaWana Fulton Mills of The Church of Jesus Christ of Latter-day Saints joined Keys to Change CEO Amy Schwabenlender and Director of Strategic Impact Richard Crews to discuss how strategic partnerships can drive systems-level change in homelessness services. Their conversation focused on trust, listening, shared goals, and the collective impact required to move more people from homelessness into stable housing.
The McQuaid Mission segment “Partnership, trust, and action drive new solutions to homelessness” is available as a separate video.
Watch the entire Episode 10 on STN.
4/7/2026
It Happens at STN | Season 4, Episode 8
Innovation Under Pressure
Reinforcing the theme of innovation in the face of budget uncertainty, Kim Despres, RN, DHA, CEO of Circle the City, joined ‘McQuaid Mission’ to highlight the importance of investing in long-term systems to ensure sustainable progress.
The McQuaid Mission segment “Pushing back on ‘do more with less’ in homelessness response” is available as a separate video.
Watch the entire Episode 8 on STN.
3/11/2026
It Happens at STN | Season 4, Episode 7
Empowering Those Doing the Work
The audience met Keys to Change Human Resources Director Doug Dempsey, who spoke about the importance of grassroots collaboration and empowering staff working on the front lines of homelessness services.
The McQuaid Mission segment “Doug Dempsey believes real change starts with people” is available as a separate video.
Watch the entire Episode 7 on STN.
2/11/2026
It Happens at STN | Season 4, Episode 6
Arizona Shelter Network
A forward-looking conversation on homelessness, as Keys to Change CEO Amy Schwabenlender, Director of Strategic Impact Richard Crews, and A New Leaf Chief Program Officer Kathy DiNolfi detailed the launch of the Arizona Shelter Network. The new collaboration among service providers aimed to accelerate progress in addressing homelessness across Phoenix.
The McQuaid Mission segment “Pushing back on ‘do more with less’ in homelessness response” is available as a separate video.
Watch the entire Episode 6 on STN.
12/9/2025
It Happens at STN | Season 4, Episode 4
Key Campus 20th Anniversary
An emotional look back at the first 20 years of Key Campus (formerly the Human Services Campus) and how its revolutionary approach to addressing homelessness grew from the vision of one man.
The McQuaid Mission segment “A 20-year legacy of dignity and direction at Key Campus” is available as a separate video.
Watch the entire Episode 4 on STN.
11/11/2025
It Happens at STN | Season 4, Episode 3
From Puzzle Piece to Full Picture
Keys to Change leaders Amy Schwabenlender and Richard Crews challenged the room to move beyond feel-good efforts. Their puzzle-piece approach emphasized that progress happens when each organization owns its role, uses data, and works together for the long haul.
The McQuaid Mission segment “Funders and Nonprofits Call for Shared Action, Not Siloed Solutions” is available as a separate video.
Watch the entire Episode 3 on STN.
10/7/2025
It Happens at STN | Season 4, Episode 2
Rewriting the Narrative
An important McQuaid Mission discussion about shifting the mindset on solving homelessness from charity to change. Keys to Change leaders Amy Schwabenlender and Richard Crews emphasized the need for sustained investment and why funders must understand that significant, lasting change takes time.
The McQuaid Mission segment “Real Progress Means Collaboration, Patience, and Long-term Investment” is available as a separate video.
Watch the entire Episode 2 on STN.
9/9/2025
It Happens at STN | Season 4, Episode 1
Unlocking the Way Home
Richard Crews, Director of Strategic Impact at Keys to Change, discusses why the first 72 hours are critical for someone experiencing homelessness for the first time. We also meet Michael Piccioli, a Keys to Change Outreach Specialist and his clients Shawn and Nyela, as they share their story.
The McQuaid Mission segment “The Critical Timing of the First 72 Hours of Homelessness” is available as a separate video.
Watch the entire Episode 1 on STN.
