Reflections Blog
Reflections Blog

Reflections from the Front Lines Blog

by Amy Schwabenlender, CEO, Keys to Change

In this blog, Amy shares her personal thoughts on serving people experiencing homelessness and living up to the legacy of her good friend and mentor, Mike McQuaid.

These are The Facts

These are The Facts

Working together. Ending homelessness. It’s what we do. It’s why we are here. It’s worth our time. And we are doing it.

Rose by Any Other Name

Rose by Any Other Name

The opportunity is to advocate for change, to focus on the goal of ensuring all Arizonans have access to safe, affordable housing.

Let That Sink In

Let That Sink In

After a 20-year partnership the United States Postal Service is terminating their support of the Key Campus “post office.” That won’t stop us from operating it.

A Glaring Omission

A Glaring Omission

Today, I write to share an observation, of a notice from the U.S. Department of Housing and Urban Development (HUD) sent May 8, 2025.

Louder than the Upside Down

Louder than the Upside Down

As federal budget proposals signal a descent into “the Upside Down,” a reminder that your advocacy and relentless hope are tools against a red-flag future.

Calling All You Angels

Calling All You Angels

A call for assistance facing 100-degree plus temperatures starting Friday of this week. Key Campus in need of major HVAC repairs.

In the Absence of a Superhero

In the Absence of a Superhero

In the absence of a superhero, through all the change and chaos, those of us who believe in ending homelessness must stick together.

Are You with Me?

Are You with Me?

In order to shine a light more brightly, we are going to need more people to be engaged, to become informed, to advocate, to show up.

Proven Solutions

Proven Solutions

Let’s make 2025 the year that we shine the light more brightly on homelessness and proven solutions.

Be a Memory Maker

Be a Memory Maker

Peace is tested, some days more than others. Yet the more days I practice centeredness, the quicker I rebound.

Peace is the Way

Peace is the Way

Peace is tested, some days more than others. Yet the more days I practice centeredness, the quicker I rebound.

About Keys to Change and Key Campus

Keys to Change uses the power of collaboration to create solutions to end homelessness across Maricopa County. As the owner/operator of Key Campus in downtown Phoenix, Keys to Change facilitates coordination among 13 independent nonprofit and governmental agencies offering a holistic range of services to individuals experiencing or at risk of homelessness. Serving over 1,000 people every day, Key Campus services include reunification with family and friends; mental, physical and dental healthcare; shelter; mail services; employment; meals; legal services; housing match; animal care, case management and more. Keys to Change is a compassionate connector, strategic partner, and relentless advocate, leveraging corporate, individual, and public funding to address systemic barriers while providing for the immediate and emerging needs of the local unhoused community. Learn more at www.keystochangeaz.org.